FAQ

Choose items of clothing that hold special memories or significance. Do you have any pictures of them in this special items? Did they use to wear a particular one more than others? If you need them I’ll guide you through selecting items that work best for your memorial items if you’d like to email me.

This can vary depending on what size the item of clothing is. For adults I recommend at least one Mens Large item of clothing to create the bears/Animals. If you’re wanting a patchwork bear/animal I recommend 1-3 items one being plain so your embroidery is visible but this is not a necessity as I can use a bold colour.

For children’s items memory/keepsake I recommend 8-10 items of using items from their first year for example newborn to 12months. Older children you can send less such as 5-6 items.

Please contact me if you’d like you’d like to discuss this more. More information should be available on each listing you’re interested in.

Each piece takes time and care to perfect. Generally, between 8-12 weeks. When booking your slot you’ll see on the website when you will RECEIVE your items. This will be at the end of that month. But I need your clothing at the start of your slot.

For example if you’re booking to receive your items for February 2025, I will need your items in to me at the start of Dec.

This will be confirmed in your confirmation email after purchase.

Treat your keepsake with gentle care. We recommend spot cleaning for most items such as bears and animals. For cushions, blankets and quilts I recommend on a cold gentle wash.

Absolutely. Personalisation is at the heart of what I do. We can include names, dates, or special messages on your keepsake. Please look at the sections on the items you want to purchase for what can fit on your specific keepsake.

We can work with what you have to create something beautiful. There are creative solutions for every situation. Please email or get in touch via social media and I can discuss this further with you on how we can make it work.

There is an option on each listing where you can select if you’d like the remaining clothing back or not.

For bridal dresses if you do not want your left overs back I donate them to a charity for baby’s born sleeping or who have sadly passed away.

Styles of bears

Bear style one -These have joints that are connected through the body into the arms and legs, meaning this can rotate 360 degrees.
They are approx 16/18in in length from base of the foot to the head.

Bear style two – sits how it does in the pictures on the listing and doesn’t have moveable arms and legs. This is approx 13/14 inches from bottom of back to head.

Bear style three – has moveable arms and legs but are stitched within the body. These are approx 18inches from base of feet to head. These don’t sit unassisted.

See the video here….
https://vm.tiktok.com/ZGeTuGK57/

I recommend sending them in secure packaging to ensure they get to me safely. Please don’t send them in bin bags they aren’t strong enough.
Once you receive your confirmation email the address on where to ship will be stated.

Yes you can, they’ll be an option before checkout for DROP OFF/PICK UP. Please select that to ensure you won’t get charged for p&p.

WHAT AM I PAYING POSTAGE AND PACKAGING FOR?

You will pay your own p&p to get your items to me, please keep your tracking.

You pay p&p on checkout which covers the p&p to send your finished items back to you. Depending on the weight on your finished items this will either be sent 24/48 hours tracked with either Royal Mail or Parcel Force.

Memorial keepsake items are NOT toys and are for display purposes only. Please treat them with care. They can not be CE tested due to being made from clothing.